As Robi Water/ De Leiding bv, part of Colruyt Group, we aim to contribute positively to the quality of life of all our customers and to help them shop easily, efficiently and with quality. Digitalisation is accelerating, it is omnipresent and inseparable from the market and society — and this evolution will only intensify in the coming years.
Pursuing accessibility for all our users, and therefore also for people with disabilities, is obvious from the perspective of our values, who we are and what we want to stand for as a company.

 Our digital products are partially compliant with the standards: these currently correspond to the European standard EN 301549 version 3.2.1 (2021), which includes the A and AA criteria of the WCAG 2.1 standard. The audit report, resulting from a simplified audit carried out by Colruyt Group, is available below. Any elements that are not yet fully compliant will be addressed as soon as possible.

Inaccessible content:

•For the website:

Some clickable (interactive) elements lack identifiable text, making them difficult to interpret correctly by assistive technologies.

Hidden elements are sometimes still recognized by assistive technologies and can be accidentally selected or activated, reducing usability.

The color contrast of text and visible elements is not sufficient in all areas.

Some frames still lack a clear name, making the content harder to identify.

Not every link contains clear text, which may reduce recognizability.

Not every link is clearly distinguishable without color differentiation, which may reduce clarity.

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•For other digital products:    

Published newsletters or other digital communications do not always meet the accessibility requirements.

Published PDF files do not always meet the accessibility requirements.

Not all videos have subtitles. 

This accessibility statement was drawn up on 27/06/2025 and last updated on 27/6/2025

If you have any questions or experience any issues with accessibility, please contact info@robiwater.be

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